Privacy Policy

Last updated: 22 April 2026

Introduction

Anaba Pitch & Glaze Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.

Information We Collect

Information You Provide

When you request a survey or contact us, we collect:

• Your name
• Email address
• Service interests
• Any additional information you provide in enquiry forms

Automatically Collected Information

When you visit our website, we may collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website

How We Use Your Information

We use your personal information to:

• Respond to your enquiries and survey requests
• Provide quotes and arrange installation services
• Communicate about your project
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: When you submit forms or accept cookies
• Contract: To fulfil our services to you
• Legitimate Interests: To operate and improve our business

Data Sharing

We do not sell or rent your personal information to third parties. We may share your data with:

• Our installation team for survey scheduling
• Email service providers for communication
• Legal authorities when required by law

Data Retention

We retain your personal information for:

• Active enquiries: Until resolved or 12 months if no response
• Completed projects: 7 years for warranty and legal purposes
• Marketing consent: Until you withdraw consent

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

Cookies

We use cookies to improve your browsing experience. See our Cookies Policy for details.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or destruction.

Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

For privacy-related questions or concerns, contact:

Anaba Pitch & Glaze Ltd
Unit 7 Riverside Business Park
Winchester, Hampshire SO23 8RR
Email: [email protected]